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Knowledge Management as an important tool in Organisational Management: A Review of Literature Funmilola Olubunmi Omotayo Africa Regional Centre for Information Science. University of Ibadan. Nigeria. lolaogunesan@yahoo. com Abstract The emergence of knowledge-based economies has placed an importance on effective management of knowledge. The effective management of knowledge …
– Knowledge management literature predominant comes from a western perspective. The purpose of this paper is to report on an empirical study to find out if the organisations acting in less business environment such as Libyan organisations (banking in particular) will be able to implement a knowledge management system (KMS) and how they can benefit from it. . — The study is built mainly . . .
The first case study examines the efforts to implement and use a KM system at a tax firm. and the challenges encountered that defied resolution. leading to the KM system’s demise. The second case study examines the building of a customer service solution that is based on a Knowledge Management system.
Scarbrough and Swan (1999) present several case studies in knowledge management. successful and unsuccessful in their respective knowledge management projects. A major point and lessons learned . . .
From these case studies. The final section of my paper will present my views on the future of the knowledge management field. 1 . . . my study of knowledge management will emphasize that a knowledge management program will integrate information technology. firm culture. organizational processes and senior management support into a cohesive system. While there is a substantial …
KNOWLEDGE MANAGEMENT TECHNOLOGIES AND CASE STUDY: LOTUS NOTES APPLICATION Yonca Gurol. Ph. D. Tugba Turer. M. B. A. ABSTRACT In today’s fast-changing global markets to gain a competitive advantage. organizations try to effectively exploit their resources. to eliminate redundancy and to develop processes to meet business goals. But success is no longer tied to traditional inputs of …
‘Knowledge management’: a case study ofthe World Bank’s research department The Bank’s generous pay scale and benefits are also part of this incentive structure. This is what a former Bank economist terms ‘the golden handcuffs’. (Unless buzzwords or otherwise stated. quotes are from my interviews. ) While the Bank claims these are necessary to attract the best and the brightest. what they . . .
As a result of this case study. the structure of knowledge management must at least include four main functions (such as knowledge garden. questions and answers. library. and recent activities) and three supplemented functions (such as description. information modification. and system management).
Building the Business Case for Knowledge Management Success By Peter McGarahan The Knowledge Management Opportunity Making the decision to implement a knowledge management (KM) program should not be a difficult one. As other organizational and project priorities continue to hijack the KM opportunity. knowledge management needs to be viewed. sold and implemented as a …
